FAQ

Is there a deposit required to make a reservation?
Yes, we require a 50% deposit when you make your reservation. The balance is due a week before the event, at which time we will ask for a final guest count.
Is delivery and pick up available?Yes, we offer delivery to both Ventura and Santa Barbara counties. Fees are based on our working hours Monday thru Friday, 8am to 5pm and Saturdays from 8am to 2pm. After hours arrangements can be made for an additional fee.
Is set up and take down available?Yes, we can set up your rentals for an additional charge of $25 per hour, per man. All tents, stages and dance floors already include set up and take down.
How far in advance do I have to make my reservation?The sooner the better, we take reservations up to one year prior to event. However, most of our orders are placed 2-4 months prior to event.
Do my rental items have to be washed before I returned them?We ask that all glassware is emptied of any liquid and placed back in their racks. Chinaware is to be rinsed or scraped of any excess food and placed back in their crates. Linens have to be shaken free of any debris, kept dry to prevent mildew and placed in a plastic bag. For tables, chairs and any other items we aske that they are stacked in same way they were delivered.
What if I break, damage or have any missing items?You will have up to 5 days after your event to return any missing items. After 5 days, any items not returned and items returned broken or damaged will be subject to replacement fees. All replacement fees will be applied to the credit card on file at which time you will receive a final invoice.
Cancellation: Please reffer to chart below.